Frequently asked questions

How is Zinga Mortgages different from a mortgage broker or a comparison site?

We take the best bits of both to offer something better.

Traditional mortgage brokers give you personal advice but can be inconvenient and often charge a fee, many also don't take care of your entire application - leaving you to contact solicitors and speak to the lender. Comparison websites are free and convenient, but don’t give you personal advice.


How does Zinga Mortgages make money?

Yes you got it right.. we don’t charge any brokers fees. If you get a mortgage using Zinga, the lender you use has to pay us a fee – this is standard across the industry. These fees never affect our advice. Our reputation and livelihood depend on us always giving our customers the best possible advice. The important bit is: we’ll never charge you a penny.


Will I be credit checked?

The short answer is yes, because you can't get a mortgage without a credit check - but there are two important points you should know.

First, we'll never 'hard' credit check you without asking for your explicit permission first. Second, we need to carry out a 'soft' credit check in order to find you the best mortgage - but this won't affect your credit score in any way and it won't show up on your credit file.


What does Zinga Mortgages do with my data?

It’s all explained in our privacy policy, but basically: we won’t spam you and we won’t pass on your data to other companies so that they can spam you. We hate that.


How do I upload documents?

Upload your documents on Zinga’s secure upload portal


How is Zinga Mortgages regulated?

We’re authorised and regulated by the Financial Conduct Authority (FCA).

The FCA exists to make sure financial markets work well and give customers a fair deal.


Who are we?

Zinga Mortgages is a quick and convenient way to find and apply for a mortgage online.

We’re a small team of advisors who are all committed to making mortgages easy.


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